Second Delivery

 

What is a Second Delivery?

At East Coast, our commitment to your satisfaction doesn't end when you drive off the lot-it continues as you get to know your new vehicle. That's why we offer a Second Delivery, a personalized follow-up appointment designed to ensure you're fully comfortable with your vehicle's features and technology.

After taking your new vehicle home and spending a few days with it, you may have questions about its advanced technology, safety features, or everyday functionality. Whether it's setting up Apple CarPlay or learning about maintenance reminders, our knowledgeable team is here to help.

During your Second Delivery, a member of our sales team will go over any questions you have, provide hands-on demonstrations, and make sure you're getting the most out of your vehicle. 

This complimentary service is just another way we go the extra mile to ensure a seamless ownership experience.

What Can We Help You With During Your Second Delivery?

During your Second Delivery, our goal is to make sure you're 100% confident and comfortable with your new vehicle. Here are some of the most common topics customers like to review:

📱 Technology & Connectivity

  • Pairing your phone via Bluetooth
  • Setting up Apple CarPlay / Android Auto
  • Using voice commands effectively
  • Connecting to Wi-Fi (if applicable)
  • Navigating the infotainment system

🚘 Vehicle Features & Functions

  • How to use remote start and keyless entry
  • Operating the push-button start system
  • Using drive modes (Eco, Sport, etc.)
  • Understanding the electronic parking brake
  • Adjusting seat, mirror, and steering wheel memory settings

🛡️ Safety Systems

  • How safety features work (Lane Keep Assist, Adaptive Cruise Control, etc.)
  • Understanding collision warning alerts
  • Adjusting sensitivity or settings for safety features
  • Parking sensors and rearview camera tips

🌐 Navigation & Controls

  • Using built-in navigation (if equipped)
  • Customizing dashboard displays
  • Setting radio favorites and audio controls
  • Programming garage door openers

🛠️ Maintenance & Ownership Basics

  • Understanding your Maintenance Schedule
  • Where to find tire pressure, oil change info, etc.
  • Overview of warranty coverage and roadside assistance
  • How to schedule service or use online tools

❓ Any Other Questions

  • Going over features you haven't tried yet
  • Clarifying anything from your original delivery
  • Getting help with accessories or add-ons
  • Explaining anything that felt confusing or unexpected


 

Schedule your Second Delivery today and drive with confidence!