8756-C Highway 17 Bypass South
Myrtle Beach, SC 29588
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2019
Appreciate the professional service manager, David and his suggestions in attending to others items for repair while my vehicle was in for service. Appreciated the regular communications concerning the progress, and really appreciated the plastic seat and steering wheel cover to keep the interior clean. Always enjoy the exterior wash that is included.
TYPE:ServiceMODEL:TiguanYEAR:2024
East Coast VW of Myrtle Beach provided an outstanding service experience for my new Tiguan's 10k oil change. We are staying in Pawleys Island, and as soon as we scheduled our appointment, their team was welcoming and accommodating. David, my service writer, was excellent. He kept me updated on my car's status through convenient text messages and was always quick to answer my questions. Their shuttle service was a huge plus; our driver, Jim, was friendly and drove us to and from the dealership. While waiting for the shuttle, I was impressed by their waiting area, which was clean and comfortable with plenty of seating and complimentary water. Overall, East Coast VW of Myrtle Beach exceeded my expectations and made what could have been a chore a truly pleasant experience. I highly recommend them!
TYPE:ServiceMODEL:TiguanYEAR:2024
I am a bit disappointed that you do not offer any assistance with MYVW app.
TYPE:ServiceMODEL:JettaYEAR:2019
TYPE:ServiceMODEL:JettaYEAR:2020
The service part of my visit was excellent, it was faster than I expected. However, I also had asked to speak to someone about a trade-in, and I had to wait about an hour for this to happen and only then when I complained about being forgotten did I see someone who helped me.
TYPE:SalesMODEL:AtlasYEAR:2025
TYPE:ServiceMODEL:JettaYEAR:2024
Courtesy. Friendliness and excellent service
TYPE:ServiceMODEL:BeetleYEAR:2019
TYPE:ServiceMODEL:TaosYEAR:2022
I went in because my upper sunglass compartment broke & was hanging down. They had the part in stock & fixed it right away.
TYPE:SalesMODEL:Atlas Cross SportYEAR:2025
sales process good...but we had to drive back to the dealership to look at a broken part (thats 2 trips from home) then again (2 more trips) to return to fix..we should get a tank of gas