Average Score (389 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

389 Ratings

4.8 Average

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  • Barbara D.06-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Leonard P.06-24-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Regular maintenance plus 2 recalls performed. Loaner car provided as service required 2 days. Very courteous, efficient process

  • Charlene A.06-23-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

  • Charles F.06-21-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    It was a very pleasant experience.

  • Pete S.06-21-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    In and out AND you washed my car, thank you

  • Joseph B.06-20-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Service dept. was friendly and the recall service was completed in less time than expected.

  • Yvonne E.06-19-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Friendly staff, on time service and offered to do more than what I brought it in for.

  • Albert B.06-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Gilbert G.06-15-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    This was our 9th lease with East Coast VW, they let us know when the new 2025 Tiguan came in. After test driving we decided to get one.

  • Letha R.06-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    All the employees are super nice and it’s so appreciated that you are pet friendly!