Average Score (389 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

389 Ratings

4.8 Average

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  • Ellie A.06-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Great communication, friendly service, and intentional work. I really appreciate Scott who was happy to help and receptive to any updates I requested.

  • Danette P.06-04-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Jon was a great salesman. He was knowledgeable while answering questions without trying to force anything. The whole process was quick and easy.

  • Haley B.06-04-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Everything went good, just took a while

  • Dolly B.06-04-2025

    TYPE:SalesMODEL:TaosYEAR:2024

  • Stephen L.06-04-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Thomas M.06-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    I gave you a 5 star rating and I know I'm being picky because we love our car and you guys but wasn't vacuumed and all like normal. Other than that it was great !

  • Patricia P.06-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Alan and the staff was great!

  • Robert P.06-01-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

    I love the way your Sales and Service Department work together!!!!!

  • Erica M.05-30-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Great service and communication. Timely and kept me up to date. So friendly and caring about my time.

  • Georgia H.05-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    They brought to my attention what needed to be taken care of. Also, the bug shield on my car was broken and they could not give a free car wash because of it, but I don't like bug shields so asked it be removed and after that it was washed. Thank you to David the service tech.