Average Score (389 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

389 Ratings

4.8 Average

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  • Phyllis F.05-28-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Mary S.05-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Solved all my warning lights, explained I had come close to lunch time so I was given options and an accurate estimate on completion time. My car was washed

  • Courtney B.05-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    David was great - loved the video and the communication throughout the service

  • Lawrence D.05-23-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    We have purchased 4 vehicles from East Coast VW in the last 7 years and have been pleased with every aspect of the dealership.

  • John B.05-23-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Joseph P.05-22-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    service and parts department employees were excellant

  • Ronald S.05-16-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    DC listened to what I was looking for and we narrowed it down to a particular Atlas. He permitted to take the vehicle home to show my wife since she was in meetings. He, along with Robert were able to hit my price point. The vehicle was then delivered to my house and they picked up my trade in. Smooth, clean process!

  • Florence Q.05-16-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Everyone at East coast VW is extremely professional and friendly. As a single woman I'm not always taken seriously. Not the case at East Coast.

  • Luisa S.05-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Service is great

  • Robert G.05-16-2025

    TYPE:SalesMODEL:TaosYEAR:2025