Average Score (389 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

389 Ratings

4.8 Average

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  • Donald G.04-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Prosper B.04-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    I was given a warm reception

  • Robert P.04-22-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

    Continue to listen to the customer you really care about that. Thanks!!!

  • Gary E.04-20-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Shannon G.04-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Lenard B.04-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Richard F.04-18-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    VW service was very detailed in getting everything right in the servicing of my auto. They all did an excellent job, above beyond any dealer I ever contact thru my years owning cars.

  • Mark S.04-17-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

    Exceptional sales and service!

  • Ron C.04-17-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    So, I’m Canadian and needed an oil change and tire rotation before heading back. Your dealership is actually amazing. Staff talk and make you feel important. The service I received was exceptional. No joke. I could work there and be super happy. Everyone I observed was happy to be there, not to mention the cleanliness, the coffee snacks etc. I really could work there! Lol

  • Eliana D.04-17-2025

    TYPE:ServiceMODEL:TaosYEAR:2022