Average Score (389 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

389 Ratings

4.8 Average

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  • Charles D.04-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Cythina S.04-16-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    I've had excellent experiences with East Coast from purchase to maintenance!! Thank you!!

  • Donald B.04-15-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Lisa W.04-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Quick & painless... loved the snacks/drinks! Staff very friendly/accomodating!

  • Walter K.04-13-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Russ and the staff did a great job getting my car right in for service, always informing me of its status. Then the vehicle came out washed and ready to0 go in no time!

  • Joseph E.04-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Anne R.04-11-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • James F.04-11-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Overpriced oil change

  • Sadie M.04-10-2025

    TYPE:SalesMODEL:AtlasYEAR:2024

    East Coast has exceeded my expectation! I have not purchased a car in 14 years and they made the transition seamless. David was patient, kind and answered all of our questions. Because of that we took a leap of faith and made a purchase. Davis even took the time to call and check us after our purchase. We are pleased and overjoyed with our purchase! Thank you East Coast!

  • Robert F.04-08-2025

    TYPE:ServiceMODEL:TaosYEAR:2024