Average Score (389 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

389 Ratings

4.8 Average

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  • Dayna U.03-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    The employees were exceptional! I felt right at home and very comfortable.

  • Linda C.03-21-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Yvonne E.03-20-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Recall went well

  • Jeffrey M.03-19-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Service is always easy to schedule, and I'm promptly greeted and checked in when I arrive. The work is done right the first time, sometimes more quickly than originally estimated. Service reps are courteous and professional.

  • Erik M.03-19-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Angelo M.03-18-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    It was a quick visit. The serviceman (Russ) just removed the engine cover as that was a recall.

  • Rosetta M.03-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Absolutely best service; can’t say enough good things, customer for over a decade now! :)

  • Sean S.03-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Nicholas D.03-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Excellent attentive service associate. Explained and reviewed options thoroughly

  • Jessica R.03-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    It wasn’t too long of a wait To get my oil changed and inspection. One thing I did notice is that there was many children in the waiting room, including my own. It’d be nice if they had some coloring books and crayons to possibly entertain.