Average Score (389 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

389 Ratings

4.8 Average

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  • Barbara S.03-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Caroline C.03-13-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Charles M.03-12-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Made appointment on the website without any issues. Received a call from the service coordinator to confirm appointment. Service advisor did a good job. Service completed in a timely manner while I waited.

  • Joseph B.03-12-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Friendly staff. Service was fast and I was able to get an appointment that fit my schedule

  • Terry H.03-11-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Excellent service, I was early for my appointment but they got my car in and out for me!

  • Sal D.03-10-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Communication from the service team was outstanding.

  • Pegge D.03-09-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Very good experience with well trained sales people. JP took excellent care of my wishes

  • Robert P.03-09-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Professional Service, all Departments!!

  • Joseph S.03-09-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Jo Anne S.03-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    I enjoy my VW I’ve own one for 25 years