Average Score (389 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

389 Ratings

4.8 Average

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  • Tony F.03-09-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Extremely responsive to all my concerns. Russ was extremely helpful and supportive at all times.

  • Thomas C.03-07-2025

    TYPE:SalesMODEL:TaosYEAR:2024

    Best car leasing experience ever

  • George M.03-07-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Polite, superior service . . .

  • Sheila L.03-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    No improvement of the staff they were really great. My service advisor Russ was really nice and super helpful. I was given a loaner car and I really appreciated that.

  • Kevin C.03-05-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

  • Hans H.03-05-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • John C.03-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Great service department

  • Vivian R.03-03-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Luisa S.03-03-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Robert L.03-02-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Very helpful sales approach without the any high pressure tactics..