TYPE:ServiceMODEL:TiguanYEAR:2022
Average Score (416 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:ArteonYEAR:2021
Excellent Customer Service from Frank E in the Service Dept! Thank you-
TYPE:ServiceMODEL:BeetleYEAR:2019
It’s always easy to schedule a service appointment. I’ve dealt with David (service) since we purchased our vehicle and he’s always taken care of us. The work done to the vehicle has always been done correctly.
TYPE:ServiceMODEL:JettaYEAR:2023
Jon and the VW staff have always been polite and helpful whenever I have been in the dealership.
TYPE:ServiceMODEL:TiguanYEAR:2022
friendly and patient service staff
TYPE:ServiceMODEL:TiguanYEAR:2023
Everything went well.
TYPE:ServiceMODEL:TiguanYEAR:2023
I arrived ahead of time, was greeted, car serviced in a timely manner.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Staff is friendly and helpful, service was on-time and thorough. Video inspection was very helpful in determining additional service needed.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
Communication has greatly improved
TYPE:ServiceMODEL:JettaYEAR:2020
Frank was so friendly! I enjoyed working with him. Horace and Jim were awesome drivers and they took us to and from our shopping destination even though it was a bit of a longer drive. Everyone was great. When you’re out of town on vacation, the last thing you want to deal with is car trouble. I’m so glad they made it a nice experience!