Average Score (416 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

416 Ratings

4.8 Average

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  • Donna D.10-05-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Illyana A.10-05-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

    The tire replacement was done well but a mark on my front bumper was developed while getting serviced and I have not heard back after reporting this issue.

  • Molly S.10-02-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    It felt very rushed, I didn’t know what to expect for timing. I had to pick up my kid from school and they weren’t working with me on it so then it was all rushed and I had to quickly get all my things out of my old car to put in my new car and things got left in there and were never seen again. I did like how I got to take the car home to show my husband before purchase.

  • Dale A.10-02-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Andrea D.10-02-2024

    TYPE:ServiceMODEL:BeetleYEAR:2019

    The waiting room is comfortable. The time I had to wait was exactly what I was told it would be. Very nice people.

  • Elizabeth B.10-02-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

    The staff is wonderful. The service is great and I get honest feedback about what needs to be done on the car.