Average Score (389 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

389 Ratings

4.8 Average

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  • John S.08-16-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

    Virginia went out of her way and engaged other people to address our concerns. Since we did not have a proper delivery, we had no idea what we 'thought' was an issue, ended up part of a package. We appreciate the time they took with us.

  • Jeffrey W.08-14-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Richard A.08-14-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

  • Jeffrey W.08-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2025

    My service experience was fast, friendly, and very experienced service technician

  • Bonnie A.08-13-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

    David did a great job quick and professional.

  • Shanique M.08-13-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Lorie P.08-11-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2018

    Professional service, thorough diagnosis, clear communication and friendly follow up call. Just moved near and my first visit I was very pleased!

  • Paul K.08-11-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Ruth E.08-10-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    I went in as a walk in and they helped me without hesitation.

  • Dritan D.08-10-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Costumers service Good